Your Visit

APPOINTMENTS

It is a good rule to schedule any service in advance. However, do not hesitate to call us at any time in the event we might have an opening due to a cancellation. We suggest arrival fifteen minutes prior to your appointment. If you are late for your service, it may be necessary to shorten or reschedule your service. We require a credit card number or payment to secure your request for any of our Spa Package reservations.

CANCELLATION POLICY

Appointments require 24hour advance notice for rescheduling or cancellations, or we must charge you 50% of the services requested, or deduct the amount from your Gift Certificate. We also require a 48 hour cancellation notice for all Day Spa packages and a 3-week cancellation notice for our Bridal packages. Package cancellations after these times will be charged the full amount. “Please do not request special consideration.” Technicians have already been hired for scheduled appointment times.

GIFT CERTIFICATES

Your Gift Certificate is valid for 1 year from the date of purchase. Your Gift Certificate is not valid after one year, as we do not keep records after that time. No refund will be made on Gift Certificates or unused services.

SERIES OF TREATMENTS

-- Face, Body and Nails

All series must be pre-paid in a single payment. Skin care treatment series are valid for three to six months respectively. Our massage series are valid for four months. Spa Pedicure Series are valid for six months. Series of treatments are non-refundable. No extensions and non-transferable.

WHAT TO BRING

Contact lens wearers should bring a storage case for lenses, as lenses must be removed for facials and lash tinting services. If you are the recipient of a Gift Certificate, please bring the certificate with you and present it before your service.

JEWELRY AND VALUABLES

We cannot be responsible for lost valuables, so jewelry of significant value should be left at home. Please be sure to remove all jewelry (earrings, necklaces) before your facial treatment or massage. We recommend their safe keeping in your purse.

RETURN POLICY

We regret that we are unable to accept returns of retail and salon products, but we will be happy to exchange defective merchandise.

RETURN CHECK POLICY

There is a $30.00 charge for any check issued to Bellazio Salon and Day Spa that is not honored.

All prices are subject to change.